My captions aren't working. What can I do?

First, try reloading the page. If necessary, hold “shift” while reloading the page, which will clear your browser cache. If that does not work, try switching browsers. We recommend using Firefox. If your captions still do not display, please post a message to the CoveritLive Chat and someone will be in touch to help you.

Who should I contact if I am having a problem?

Please let us know in the CoveritLive Chat and we will send you a private message to help solve your problems. If needed, we will give you a phone number to call to talk you through any issues.

Will this event be archived?

Yes. We will archive the event and post it to the World Campus YouTube channel.

Can I ask the speaker a question?

Yes. You can send us a question via live chat or via Twitter using #schoolsafety.

Can I watch the live stream on my mobile device?

Yes. The stream is available on up-to-date iPhones, iPads, and Android devices. Private Browsing must be turned off.

How can I turn off the sound when messages pop up?

On the CoveritLive window, select “Settings” on the left. Check “mute system sounds.” You can click the speaker icon near the text box. A line will appear through the speaker indicating it is muted.